Shipping policy

INHERENT HOUSE | Apparel & Lifestyle

Last updated: November 10, 2026

Thank you for shopping with INHERENT HOUSE. We are committed to providing a reliable shopping experience and keeping our customers informed throughout the order and delivery process.

1. Order Processing and Production

INHERENT HOUSE operates using a print-on-demand fulfilment model. Our products are produced after an order has been placed and payment has been confirmed.

Production times vary depending on the product, printing requirements, order volume, and fulfilment facility.

Production time is separate from shipping time. Customers should allow for both when estimating delivery.

2. Shipping Destinations

We currently ship to eligible addresses in:

Canada
United States

Shipping availability may vary depending on the product and delivery destination.

3. Shipping Methods and Delivery Times

Available shipping options and applicable shipping charges are displayed during checkout.

Delivery estimates are not guaranteed and may be affected by production schedules, carrier operations, weather conditions, customs clearance, or circumstances beyond our reasonable control.

Customers will receive shipping confirmation and tracking details when available.

4. Shipping Costs

Shipping charges are calculated at checkout based on the items ordered, destination, and available shipping methods.

All applicable shipping charges will be displayed before the customer completes payment.

5. Customs Duties, Taxes and Import Fees

Orders shipped between Canada and the United States may be subject to customs duties, import taxes, brokerage charges, or other applicable fees.

Where these charges are collected at checkout, they will be included in the order total.

Where charges are not collected at checkout, customers may be responsible for paying them upon importation or delivery, subject to applicable law.

6. Order Tracking

Once an order has been shipped, customers will receive an email containing available tracking information.

Tracking updates may take additional time to appear in the carrier's system.

7. Address Accuracy

Customers are responsible for reviewing their shipping information before completing an order.

If an incorrect address has been entered, please contact us immediately.

Address changes cannot be guaranteed once an order has entered production or shipping.

8. Lost, Damaged or Incorrect Orders

If an order arrives damaged, contains an incorrect product, or appears to have been lost in transit, please contact our customer support team.

Include your order number, a description of the concern, and photographs where applicable.

We will investigate the matter with our fulfilment or delivery partner and work toward an appropriate resolution in accordance with applicable consumer protection laws.