Return & Refund Policy

INHERENT HOUSE | Apparel & Lifestyle

Last updated: November 11, 2026

Thank you for shopping with INHERENT HOUSE. Our apparel is produced on demand through our fulfilment partner after an order is placed. Please review the following policy before purchasing.

Made-to-Order Products

Because our apparel is made to order, we generally do not accept returns or exchanges solely for a change of mind, an incorrect size or colour selected by the customer, or personal preference, except where required by applicable law.

Please review the product descriptions, sizing charts, and order details before completing your purchase.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or different from the product you ordered, please contact us as soon as possible.

Include your order number, a description of the issue, and clear photographs showing the product and the concern.

We will review the issue with our fulfilment partner and, where appropriate, arrange a replacement, refund, or another remedy consistent with applicable consumer protection laws.

How to Request Assistance

Email simpleoptions@hotmail.com with the subject line:

Order Concern – [Your Order Number]

Please do not return an item without receiving return instructions. If a physical return is necessary, we will provide the applicable address and instructions.

Order Changes and Cancellations

Contact us immediately if you need to change or cancel an order.

Because production may begin shortly after purchase, changes or cancellations cannot be guaranteed once an order has entered production.

Any cancellation rights and remedies required by applicable law remain available.

Refund Processing

Approved refunds will normally be issued to the original payment method.

The time required for the refund to appear depends on your payment provider or financial institution.

Missing or Delayed Deliveries

If your shipment is missing or significantly delayed, please contact us with your order number and tracking information, if available.

We will investigate with our shipping and fulfilment partners and address the matter in accordance with applicable law.

Consumer Rights

Nothing in this policy limits or excludes statutory rights and remedies available to customers under applicable laws in Canada or the United States.

Where mandatory consumer protection legislation conflicts with this policy, the applicable law prevails.

Contact Information

INHERENT HOUSE | Apparel & Lifestyle

Ontario, Canada

Email: simpleoptions@hotmail.com

Your worth was always yours.